Most organizations have experimented with generative AI, but few have operationalized it. This session shows a clear, low-risk path to turn those experiments into production workflows that save time, reduce cost, and prove ROI.
Watch Brad Reynolds, SVP of AI at Expedient, and Thomas Cooper, Director of AI Product, in this practical conversation that skips the hype and focuses on exactly what to do next.
What we cover:
- The difference between GenAI and Agentic AI in plain language, and where each fits in your stack.
- Why now matters for mid-market organizations: accessibility, speed to value, and the competitive risk of waiting.
- What actually works, what stalls, and how to avoid pilot purgatory by starting with a business process, connecting data, and governing outcomes.
- Real workflows with measurable ROI, including support ticket automation, QBR generation, RFP answering, accounts payable, onboarding, and more.
- How to augment teams with virtual workers so employees can focus on higher-value, strategic work.
What you‘ll gain:
- Practical, business-focused guidance you can act on immediately, not abstract technical talk.
- Examples and proof points drawn from real implementations showing time saved and measurable efficiency gains.
- Answers to common implementation questions based on the team‘s experience working with mid-market organizations.
Who should watch:
- CIOs, CTOs, IT Directors
- AI & Innovation Leaders
- Engineering & Ops Leaders
- Business Process Owners in Finance, Sales, and Support
- Anyone planning AI implementation, workflow automation, or digital transformation initiatives
